Support

Have a question or ran into an issue? Send us a message and we'll get back to you.

In the app

Open BinderTrax and go to Settings → Report a Problem to send us a message directly, with an optional screenshot attached. This routes straight to our team along with useful diagnostic context.

By email

Prefer your own mail client? Write to support@bindertrax.com.

Billing and subscriptions

Subscribed in the App Store or Google Play? Cancel it in your Apple ID or Google Play subscription settings - deleting the app does not cancel it. Subscribed on the web? Cancel it from the billing page linked in your purchase receipt, or email support@bindertrax.com and we will cancel it for you. The portal's Account page shows which one yours is. Cancelling takes effect at the end of the period you have already paid for.

To change plan, open the portal's Account page or see the plans.